Granite Quarry, NC
| CONTEXT | The Town of Granite Quarry was facing challenges with employee morale and engagement. The manager and town clerk/human resources manager approached LGWI with a desire to understand the root causes of and factors leading to these issues.
Due to the small size of Granite Quarry (less than 20 full-time employees) and the specificity of the challenge, we determined a workplace survey was not the best approach for this project. Instead, we conducted 10 individual employee interviews where we asked questions to surface key themes and concerns. |
| SERVICES | Employee Interviews |
| FINDINGS | From the interviews, we were able to identify that employees were seeking better benefits, employee appreciation, and communication from the manager and department heads. |
| OUTCOME | Based on this input, town leaders created an Employee Appreciation Committee, revamped staff events, improved onboarding practices, and enhanced benefits education. These targeted changes helped foster a more connected and appreciated workforce, with improved communication and morale across departments. |
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