Serenity Now! Managing Emotional Labor in the Local Government Workplace
April 1, 2016
Fans of the show Seinfeld may remember the episode where Frank Costanza (George’s father) tries a new approach to keeping himself calm. When his blood pressure is on the rise, he is supposed to say to himself “Serenity Now”. But instead … Read more
Confidentiality of Applicant Names
January 8, 2014
Here’s an idea that many people in local government in North Carolina cling to: the names of applicants for governmental jobs are confidential. It’s a very handy idea. It allows a manager in a small county to apply for the … Read more
