As a daughter of the south, I was raised with a revolving door of guests in my parents’ home. From the moment a visitor walked through our den door, my mom or dad would focus every ounce of attention on … Read more

Organizations – public, private and nonprofit – need effective rules to function. Whether policy, procedure, regulation, or guidance, rules accomplish a staggering array of functions that:

The boss walks by your office with a scowl on her face. Your employee rolls his eyes halfway through your comments in a meeting. Your project fails miserably.